Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,412 Reviews)
Rating breakdown 87,412 reviews
5 Stars
64,916
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Improves every year
on January 21, 2026
Posted by: J H Wiltshire
from NH
The process of filing with TurboTax becomes more streamlined every year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: Kaye1514
from Wv
Great product will be using again. Return customers
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing experiance
on January 21, 2026
Posted by: jrpIII
from California
fast and easy. Very easy to use and ability to review before signing off.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax!
on January 21, 2026
Posted by: HMG15
from Florida
I have used Turbo tax every since I started filing because my parents always used Turbo Tax.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great`
on January 21, 2026
Posted by: billy2524
from missouri
fast and easy been great working with them
thanks
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
bummer cost $128 instead of free like I chose
on January 21, 2026
Posted by: jonboy97480
from oregon
said free but ended up costing $128, I think it is a scam
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 21, 2026
Posted by: Donalddonnie
from Florida
Easy to use and a fine point to the out for a great refund
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy
on January 21, 2026
Posted by: Nineash
from NH
Easy and straight forward calmed my nerves and reviewed everything
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com