Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,412 Reviews)
Rating breakdown 87,412 reviews
5 Stars
64,916
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Guidance
on January 21, 2026
Posted by: Amerbadas13
from Virginia
Step by step instructions and revisit helps with the accuracy of our tax return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 21, 2026
Posted by: Pamy faye
from Viginia
Quick answer simple loved how eazy it was they walked me through it
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Trash
on January 21, 2026
Posted by: Herocalls
from Ca
Not ofr everyone especially in situations where your unsure of and can accidentally answer something wrong which can cause an audit smh Trash capitalist corporate company
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
done
on January 21, 2026
Posted by: cdmcd
from mi
its really nice that my husbands w2's are already loaded. way better than paper.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great with turbo tax
on January 21, 2026
Posted by: Jeanniebord
from Tennessee
Great experience! Great guidance and customer service.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on January 21, 2026
Posted by: Eaglejay814
from Pennsylvania
Ease of use and user friendly made the tax process seamless.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Easy to use, but is definitely not free
on January 21, 2026
Posted by: Soshe
from TN
For a tax return to go from free to $139.00 is ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not foreign friendly
on January 21, 2026
Posted by: Thighs
from Tokyo JP
your website is not setup properly for foreign residents and I have to use loopholes to get things completed.
Written by a customer while visiting turbotax.intuit.com