Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,411 Reviews)
Rating breakdown 87,411 reviews
5 Stars
64,915
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy and accurate
on January 21, 2026
Posted by: Chrissy911Nutshell
from Pennsylvania
Very easy to use and accurate! quick and easy guidance
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is deceptive. slow down and dont pay
on January 21, 2026
Posted by: Landon17
from Illinois
Loves to trick and for you to pay money. They try and sneak in if you want to pay. They use deception to ask the same questions over and over again on if you want to upgrade to the none free version. they try and trick you by placing the agree to pay a ton of money for nothing where the no thanks button was the last time they asked the same upgrade question
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbo!
on January 21, 2026
Posted by: efg0721
from new york
Super great. Honestly, I know there are lots of service out there, but I trust turbo tax for years to get it right. A little pricey but worth it in my mind. I have such peace of mind knowing I got it done through them.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 21, 2026
Posted by: m2ms
from washington
Dayta, the turbo tax representative helped me out today when i was stuck on my return and made sure i got through it quickly and accurately, would definitely call in the future if i need help.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unpleasant experience
on January 21, 2026
Posted by: Dallint
from Washington
Annoying interface and forced to pay $50 to file my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on January 21, 2026
Posted by: Shas1200
from Tennessee
It was quick and easy. I will continue to use them.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You can easily do your own taxes with Turbo Tax
on January 21, 2026
Posted by: ItsJustWanda
from California
Anyone can do their own taxes with Turbo Tax. It's simple, easy to understand and each step walks you through it comfortably. You don't need to pay someone else to do your taxes, you can do the yourself.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Guidance
on January 21, 2026
Posted by: Amerbadas13
from Virginia
Step by step instructions and revisit helps with the accuracy of our tax return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com