Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,472 Reviews)
Rating breakdown 87,472 reviews
5 Stars
64,954
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX GETS THE JOB DONE!
on January 21, 2026
Posted by: BAYT43
from CA
VERY GOOD GUIDANCE. EASY TO ASK QUESTIONS AND FILL OUT FORMS.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!!
on January 21, 2026
Posted by: KBuf
from Tennessee
Turbo tax is easy to use. I love it! Makes it very simple and easy to file.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not great
on January 21, 2026
Posted by: Keshakole
from Florida
Hate having to pay for doing taxes through this app
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks!
on January 21, 2026
Posted by: Elliebellie6
from NY
easy enough! i appreciate the extra security offered!
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome turbo tax
on January 21, 2026
Posted by: phil7414
from missouri
i had awesome experience.it was very direct instruction.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Why am I paying when I'm filing by myself.
on January 21, 2026
Posted by: DCHO1
from New York
How are you guys going to continue to charge me for filing my taxes by myself? I didn't need y'all's help and yet I had to pay almost $80 to you guys when I did all the work by myself. That's insane.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good tax site
on January 21, 2026
Posted by: Bobby3229
from Florida
Turbo tax felt quick and easy to use. Only thing I don't like is there is no free option.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love!
on January 21, 2026
Posted by: stef313
from virginia
very easy!! I always use turbo tax hat walks me through everything
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com