Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,472 Reviews)
Rating breakdown 87,472 reviews
5 Stars
64,954
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
2025Tax
on January 21, 2026
Posted by: Mogo45
from Missouri
It was a good experience but a lot of work .I hope maybe they might make it easier .I'm hoping next year it should be a little bit easier for me
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!!
on January 21, 2026
Posted by: redfred13
from TX
Just glad to get it over with, allowed me to correct errors where I misunderstood what it was asking me.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Cheap losers
on January 21, 2026
Posted by: Chey29730
from WASHINGTON
Trying to nickel and dime you at every corner and turn only reason i use it is because its easy and i'm lazy and if you want to save money DON'T let them take out the charges through your tax refund pay it by card because its cheaper that way.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 21, 2026
Posted by: Dakota0077
from Kentucky
Turbotax is extremely user-friendly. Its simple and quick.
Pros: I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Had an amazing experience
on January 21, 2026
Posted by: MeganM89
from Mandan, ND
It was easy to use and very informative. I spoke with a representative, she was able to answer my questions.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboAwesome
on January 21, 2026
Posted by: OneEyeLiger
from Arkansas
10/10 Best experience ever! Been using this for the past 7ish years keep up the good work guys!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: Keshia 75
from Alabama
Both ladies was amazing and helpful in they answer all my questions and was very nice and polite
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Solid! Love it!
on January 21, 2026
Posted by: RosiPosii
from Texas
Always quick and easy! Have used turbo tax for multiple years!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com