Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,472 Reviews)
Rating breakdown 87,472 reviews
5 Stars
64,954
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
It’s amazing
on January 21, 2026
Posted by: Kaeden759
from Mississippi
It was so amazing it the best thing ever and ever!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Does Good Work
on January 21, 2026
Posted by: SlightlyGray
from Texas
Love it. Easy to use, makes life far easier on simpletons like I.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Greed Will Be The End Of You
on January 21, 2026
Posted by: TTIsGreedy
from Tennessee, TN
All of a sudden I am being penalized and charged for using my own bank account vs the Karma Checking account. I loved Turbo Tax but now it feels greedy. I've already paid for your SELF service and now I have to pay AGAIN for using MY bank??? To receive MY MONEY???!! Not that you care (until everyone does it and you lose your jobs) I will be looking to find another tax help provider
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Once again amazing
on January 21, 2026
Posted by: Jane7348
from Texas
as always fast and efficient Turbo Tax, will use again
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use and fast
on January 21, 2026
Posted by: Quoyah
from GA
Turbo tax is a very easy process. It's also great to use instead of hassling with people and their inpatient behavior or attitude.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is incredibly easy to use
on January 21, 2026
Posted by: ArianaH19
from Florida
TurboTax is incredibly easy to use and gets me my refund quickly
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
It's great to know your refund was processed promptly. We appreciate your trust in TurboTax and are pleased we could help deliver a fast experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE LOVE LOVE TURBOTAX
on January 21, 2026
Posted by: DoubleLo7
from Florida
It's always so quick and easy using TurboTax when im filing each year. Saves so much time and frustrations. They are always super accurate and if you dont understand something they go over any questions or concerns you have.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 21, 2026
Posted by: AnnaBanana95
from Mississippi
Great and easy tax filing! Will use again next year!
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com