Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,308 Reviews)
Rating breakdown 87,308 reviews
5 Stars
64,853
4 Stars
9,603
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax does good Work
on January 27, 2025
Posted by: Sheri this is my nickname
Was not engaged, but helpful just the same. Will use them next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Choose Turbo Everytime
on January 27, 2025
Posted by: Cartersmommy
So easy literally did it on my phone in under an hour with all great explanations and examples when stuck. The best to do taxes with hands down!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax is awesome!
on January 27, 2025
Posted by: bruh_
Easy to use and all that but not up front about fees and how much its gonna cost. First it said free (which i didn't really believe) but no, its free now, you only have to pay when your done! Aren't you grateful? then its 49$ but once you've filled everything out then and only then do they tell you, Its an extra 40$ for state taxes?! Finally you're done and your thinking well that wasn't soo bad I can understand where they are coming from they probably aren't actively trying to take advantage of people. Then they come at you with "oh you must be tired and kinda frustrated right now, eh? Would you like to pay with your refund? Wouldn't that be convenient and kinda nice??" nope another 40$ processing fee. I am fine paying 128$ if you say its gonna be 128$ I just think its lame that turbotax (and probably all the others too) are making us play these games.
sorry to vent I'm tired and i've been doing my taxes.
yall know how it goes
yall know how it goes
also incase you didn't notice just use a credit card instead of paying with your refund its saves you the 40$
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
horrifically annoying expensive shady service
on January 27, 2025
Posted by: turbotaxsuckssobad123
really horrifically annoying and unfair upsells, hard to navigate, some pages are straight up incorrect
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubo Tax is great !
on January 27, 2025
Posted by: Hector81
from Miami, Florida
It was easy to file and obtain my refund, I've been using Turbo Tax for more than 10 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on January 27, 2025
Posted by: PCF12
from Fort Worth, Texas
Didn't think it was that easy to file my tax returns with turbo tax.
I have been using them for years now!
I have been using them for years now!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax rocks
on January 27, 2025
Posted by: Dchamb30
Amazing quick and easy no issues nice and smooth process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed
on January 27, 2025
Posted by: Bunniboop
I think it's false advertising that you advertise free but then you pay in the end.
Written by a customer while visiting turbotax.intuit.com