Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,411 Reviews)
Rating breakdown 87,411 reviews
5 Stars
64,915
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Turbotax is mid
on January 21, 2026
Posted by: BGas6666666
from PA
It is really a money making scheme. It is advertised as free but really is $88 dollars. But don't worry you can pay you filing fee with you tax return just for an extra $40 dollars. It really is a slimy business model that takes advantage of lower-middle income people
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
soo many fee's
on January 21, 2026
Posted by: Undvin1
from Alabama
had to pay to do it myself..... had to pay to get it to my bank.... had to pay to get it "5 days early", without a way to take it off... soo much for "free to file"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so easy
on January 21, 2026
Posted by: llll4444
from Ct
so easy I highly recommend using this fast quick and efficient
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax rules!!
on January 21, 2026
Posted by: steph 1991
from fl
Love turbo tax so easy to use and easy to understand. Explains the unknown clearly I use it every year!
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Able to do in the comfort of my home
on January 21, 2026
Posted by: slmargart
from Oregon
It's NOT free, it's misleading with catchy marketing. Additionally, the constant push to upgrade for more money is annoying. Otherwise it's quick and fairly simple, and I feel as though I'm getting as much back as possible.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbotax
on January 21, 2026
Posted by: DonL73
from OHIO
Turbotax is easy and very accurate to use. I have been a long time customer, and will continue to be.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Free?
on January 21, 2026
Posted by: Cnal
from Nc
I've had great experiences with the free version. What happened...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO IS GREAT
on January 21, 2026
Posted by: MOONSTAR1
from mi
IT WAS EASY, IT DID NOT TAKE LONG, IT WAS MUCH SHORTER
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com