Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Check price before starting
on April 12, 2026
Posted by: FaithAM
from TX
The heathcare.gov form added another $79 for turbo tax and a $40 e-file amount. Rather pricey for one more form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Saves
on April 12, 2026
Posted by: jessgirl69
from Nashville, TN
Was using tax free usa with my boyfriend fighting over how wrong it was. 20 minutes with turbo tax and I am good to go!
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Welcome to TurboTax. We’re glad you made the move, and our priority is ensuring your filing experience is as seamless and stress-free as possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
n/a
on April 12, 2026
Posted by: Mac6412
from Virginia
always easy to file and see where i need to check to make sure i get my highest return.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Frustrating
on April 12, 2026
Posted by: HADL
from Washington
It was extremely frustrating not to be able to transfer our past tax forms into this years online form. I had to set up an IRS account in order to find information to file this year's taxes, & all in all, the system for the IRS was actually less cumbersome than TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on April 12, 2026
Posted by: Tootie ann
from new york
it was an experience for it to be the first time, but it wasn't as bad as I taught it would be. I would definitely try to do it myself for now on.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
cool
on April 12, 2026
Posted by: npas
from Illinois
great experience, easy to file and was quick and easy
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always quick and easy!
on April 12, 2026
Posted by: hatmaker5573
from Knoxville, TN
Very easy to use! I highly recommend filing your taxes with Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Surprised by Extra Charges
on April 12, 2026
Posted by: 10Lyss
from IL
The added charge for state taxes was a surprise. I would have appreciated knowing the cost before using the product. It would be helpful to include that information in the beginning where the charges are laid out.
Written by a customer while visiting turbotax.intuit.com