Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,411 Reviews)
Rating breakdown 87,411 reviews
5 Stars
64,915
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is incredibly easy to use
on January 21, 2026
Posted by: ArianaH19
from Florida
TurboTax is incredibly easy to use and gets me my refund quickly
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
It's great to know your refund was processed promptly. We appreciate your trust in TurboTax and are pleased we could help deliver a fast experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE LOVE LOVE TURBOTAX
on January 21, 2026
Posted by: DoubleLo7
from Florida
It's always so quick and easy using TurboTax when im filing each year. Saves so much time and frustrations. They are always super accurate and if you dont understand something they go over any questions or concerns you have.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 21, 2026
Posted by: AnnaBanana95
from Mississippi
Great and easy tax filing! Will use again next year!
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025Tax
on January 21, 2026
Posted by: Mogo45
from Missouri
It was a good experience but a lot of work .I hope maybe they might make it easier .I'm hoping next year it should be a little bit easier for me
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!!
on January 21, 2026
Posted by: redfred13
from TX
Just glad to get it over with, allowed me to correct errors where I misunderstood what it was asking me.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Cheap losers
on January 21, 2026
Posted by: Chey29730
from WASHINGTON
Trying to nickel and dime you at every corner and turn only reason i use it is because its easy and i'm lazy and if you want to save money DON'T let them take out the charges through your tax refund pay it by card because its cheaper that way.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 21, 2026
Posted by: Dakota0077
from Kentucky
Turbotax is extremely user-friendly. Its simple and quick.
Pros: I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Had an amazing experience
on January 21, 2026
Posted by: MeganM89
from Mandan, ND
It was easy to use and very informative. I spoke with a representative, she was able to answer my questions.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com