Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,472 Reviews)
Rating breakdown 87,472 reviews
5 Stars
64,954
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
User Friendly
on January 21, 2026
Posted by: SJB_001
from Florida
Easy to enter tax form information. User friendly interface
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to go!
on January 21, 2026
Posted by: Chinablu
from North Carolina
The Turbo Tax platform is very user friendly. It makes the task of taxes less daunting. Thank you Turbo Tax!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a good tool
on January 21, 2026
Posted by: Fed56Est
from Georgia, GA
First time using TurboTax Online. Worked pretty well. Quick & efficient.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy and fast to file
on January 21, 2026
Posted by: Kika3833
from Arizona
I have been using TurboTax for the last 3 years, and Im able do it so fast and accurate and its the fact that I can do it by myself.
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is amazing
on January 21, 2026
Posted by: Hilary04
from Michigan
It is much easier doing it this way. Also it is more affordable.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible
on January 21, 2026
Posted by: jayh84
from TX
Forced to pay fees and not given the free version I requested. Scam.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great 😊
on January 21, 2026
Posted by: Urnaldo
from Colorado
Always have great experiences with you guys, don’t Change😃
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden Fees
on January 21, 2026
Posted by: Albert 1923
from Texas
Hidden fees, i selected the $40 do it myself and at the end of it was over $124
Written by a customer while visiting turbotax.intuit.com