Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,411 Reviews)
Rating breakdown 87,411 reviews
5 Stars
64,915
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is amazing
on January 21, 2026
Posted by: Travctt
from Colorado
I have used turbo tax for 18 years now and I absolutely love how easy it is for me to do my taxes. this year i spent 15 minutes from logging into turbo tax till i hit the final submit button. Simple, Easy, Affordable!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 21, 2026
Posted by: FD baby
from North Carolina
I had a successful processing with filing tax return this year. Thank you.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Last year I will be using
on January 21, 2026
Posted by: Whatever you want stupid
from Fl
Will not be using TurboTax next year it tells you one price that it’s supposed to be free and then by the time you turn around it’s $124. I’m only filing for myself no kids a simple W-2 and still had to pay $124.I can go have it done professionally for that price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It’s amazing
on January 21, 2026
Posted by: Kaeden759
from Mississippi
It was so amazing it the best thing ever and ever!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Does Good Work
on January 21, 2026
Posted by: SlightlyGray
from Texas
Love it. Easy to use, makes life far easier on simpletons like I.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Greed Will Be The End Of You
on January 21, 2026
Posted by: TTIsGreedy
from Tennessee, TN
All of a sudden I am being penalized and charged for using my own bank account vs the Karma Checking account. I loved Turbo Tax but now it feels greedy. I've already paid for your SELF service and now I have to pay AGAIN for using MY bank??? To receive MY MONEY???!! Not that you care (until everyone does it and you lose your jobs) I will be looking to find another tax help provider
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Once again amazing
on January 21, 2026
Posted by: Jane7348
from Texas
as always fast and efficient Turbo Tax, will use again
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use and fast
on January 21, 2026
Posted by: Quoyah
from GA
Turbo tax is a very easy process. It's also great to use instead of hassling with people and their inpatient behavior or attitude.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com