Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,411 Reviews)
Rating breakdown 87,411 reviews
5 Stars
64,915
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Absolutely amazing
on January 21, 2026
Posted by: MAMAS2017
from NV
The aturboTax experience was super simple and easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest way to file taxes
on January 21, 2026
Posted by: dess344656
from Nevada
I had no issues using TurboTax; it was honestly the easiest way I've ever filed taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 21, 2026
Posted by: Sissy108
from Sun City, Arizona
used Turbo my whole life, and i am 72 years old now.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on January 21, 2026
Posted by: Vancey25
from Florida
I’ve been using TurboTax for years and have never had a problem. It is always fast and easy. I highly recommend
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DEFINITELY USE NEXT YEAR
on January 21, 2026
Posted by: BLOCK70
from 2960 Parker Drive
TurboTax is easy to use, quick, and simple, which makes filing my taxes stress-free every year. I have filed my taxes with TurboTax for the past five years and have never had any issues. The step-by-step guidance helps ensure accuracy, and the built-in error checking gives me confidence that everything is done correctly. I appreciate that TurboTax stays up to date with tax law changes and clearly explains each step so nothing is confusing. My information feels secure, and having access on both desktop and mobile makes it very convenient. Customer support is helpful whenever I have questions, and the refund tracking feature lets me monitor my return and know exactly what’s happening. Overall, TurboTax saves me time, provides peace of mind, and consistently delivers reliable results, which is why I continue to use it every year.
i will forever use these turbo tax services its reliable. will never use the competitor's
i will forever use these turbo tax services its reliable. will never use the competitor's
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on January 21, 2026
Posted by: Steve981
from Florida
This was easy and quick to use compared to other companies. I recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
QUICK and EASY
on January 21, 2026
Posted by: AshaMac44
from Virginia
There were a lot of different things about Turbo Tax this year verses last year. Easier, faster, fees were different, and overall, how informative they were. The accuracy of how much I was going to get was spot on. The features were incredible different as well. I had great guidance with the Turbo Tax Team so I could firmly file myself. Great compatibility and interface.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax gets it every year!
on January 21, 2026
Posted by: bgizzle89
from Virginia
Smooth and easy transaction. Will use Turbo Tax every year! The guidance was easy and makes sure that even when filing on your own the accuracy and features to help be sure everything is correct is great! The compatibility with different formats work great with the interface used.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com