Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,472 Reviews)
Rating breakdown 87,472 reviews
5 Stars
64,954
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 22, 2026
Posted by: calhoun1993
from indiana
Great service. things didnt take long to do. very great job
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
MY CHOICE OF TAX PREP
on January 22, 2026
Posted by: JORITA58
from NEW MEXICO
I LIKE TURBOTAX AND THIS IS ALWAYS WHAT I USE, BUT I FEEL ITS A BIT EXPENSIVE FOR LESS THAN AVERAGE INCOMES LIKE MINE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on January 21, 2026
Posted by: SkunkG
from Illinois
Easy and accurate , guides you through everything and stores information from previous year. Love it
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10/10 would recommend
on January 21, 2026
Posted by: CT03
from KS
Website was very easy to use and understand, the help pages were also very useful and did a good job dumbing down the information. Site did a great job explaining what credits and refunds I was getting and why I was getting them.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: Casey2026
from Louisiana
I was extremely satisfied with using TurboTax. I been using for years now.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax rocks
on January 21, 2026
Posted by: LadyBoss041
from Texas, TX
My experience with TurboTax was easy, fast, and they were very patient with me. I really appreciate all their help.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
How do I update my email address
on January 21, 2026
Posted by: Technology is lame
from WA
I still can’t update my email address but I used Credit Karma and it seems to be working
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy!
on January 21, 2026
Posted by: MP3g
from California
Quick and easy to file taxes, questions all answered with expert advice guided
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com