Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,472 Reviews)
Rating breakdown 87,472 reviews
5 Stars
64,954
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is my go-to every year
on January 22, 2026
Posted by: Pinkay
from Indiana
Turbo Tax makes filing your taxes online so easy, and they guide you every step of the way.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 22, 2026
Posted by: Umais
from Texas
Descriptive crystal clear instructions made the process a lot easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
-
on January 22, 2026
Posted by: blueface83
from south carolina
smooth easy and fastgrgfbfdfbvsbdfbfd mmfdlsl glslrnvnrwpnre
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Crooked
on January 22, 2026
Posted by: isahatesturbotaxandgov
from Texas
disgusting to charge ANYONE on their tax refund. pathetic.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is excellent
on January 22, 2026
Posted by: Sgt 704
from Tennessee
easy and excellent transaction always has useful tips to help
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Money hungry
on January 22, 2026
Posted by: Never again 2026
from IA
I agreed to pay the lowest price, By the time i was done they charged a fee over $30.00 Just to pay out my taxes. I have been filing with Turbo Tax almost 8 years! After this tax season NEVER AGAIN!!! I'm paying well over $150 to file my own taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to use but cost is to high
on January 22, 2026
Posted by: TracyCallis
from WV
To expensive for filing an ez form. I will be doing them on my own next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy to Use
on January 22, 2026
Posted by: Garden Girl Arizona
from Arizona
Easy to use for the most PC challenged. Recommend
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com