Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,410 Reviews)
Rating breakdown 87,410 reviews
5 Stars
64,914
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thank you!
on January 21, 2026
Posted by: radmom0619
from IL
I had an issue during the review phase and I could not figure out what the answer was I called the customer service and Tinu helped me and she was very helpful! Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
"deluxe" is an option?
on January 21, 2026
Posted by: ethompson21
from MN
i dont believe i used any of the "deluxe" features and dont know how to remove this for future times. i like being able to submit my taxes quick but at this price i could go to a local tax professional and have them submit it for less.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is CLUTCH
on January 21, 2026
Posted by: Garfias
from Wahiawa, HI
I Love this website very easy to use. I appreciate how they also give us militarily member a break with a discount. Would and will recommend to all my family and friends.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're thrilled to hear that you were happy with your filing experience! We appreciate the feedback about our fees, and will be sure to share that feedback with our team.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY
on January 21, 2026
Posted by: Emilymard
from fl
quick and easy. the process is very smooth. i use every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on January 21, 2026
Posted by: EsPun
from CA
Ease of use. Even a first timer can file their own taxes by themselves.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on January 21, 2026
Posted by: Lyssa08
from arizona
its great it was easy and I was able to do in 15 minutes no issues
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
pfft
on January 21, 2026
Posted by: srj123
from or
fees fees fees... but at least they're sharing my data with everyone and god. thx 4 that.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy!!
on January 21, 2026
Posted by: Val1212
from California
I just tried for the first time, so far so good, very easy and didn’t take long.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com