Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,410 Reviews)
Rating breakdown 87,410 reviews
5 Stars
64,914
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is great!!
on January 21, 2026
Posted by: Pfoley60
from Virginia
Turbo Tax is fast and accurate. I will use them again in the future.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome and easy
on January 21, 2026
Posted by: Br86
from Tennessee
Easy and convenient. Helpful and always there if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!!
on January 21, 2026
Posted by: MmmmKayKay
from GA
Fast easy experience I would definitely recommend to family and friends
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax: we make it easy but we scam you.
on January 21, 2026
Posted by: Aml0
from New York
First and foremost, I've used Turbotax for a number of years and this is the first time I've realized what a scam you guys are. Secondly, you advertise the "Do it yourself" option as "filing for free" when in actuality you charge $49 for the service. That charge isn't the issue because I understand it's the fee that you pay for the convenience to file online from the comfort of your home. But the charges of an extra $40 (for state filing-- which should be included in the $49 charge btw) and the $30 charge to use MY own money to pay using my refund are manipulative and total bogus. Unacceptable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 21, 2026
Posted by: Ada0923
from Florida
it was very fast and easy. I didn't get the option for an advance this year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fancy
on January 21, 2026
Posted by: Santa muerte
from Texas
I am very satisfied and I am telling my friends and family
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: teep67
from WA
Its simple and straight forward. Always a great experience
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes it super easy and affordable
on January 21, 2026
Posted by: kjcb4
from maryland
Turbo tax makes this process so easy. I've used it for years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com