Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,410 Reviews)
Open Ratings Snapshot
Rating breakdown 87,410 reviews
5 Stars
64,914
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo tax is great 😊
on January 21, 2026
Posted by: Urnaldo
from Colorado
Always have great experiences with you guys, don’t Change😃
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Hidden Fees
on January 21, 2026
Posted by: Albert 1923
from Texas
Hidden fees, i selected the $40 do it myself and at the end of it was over $124
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is hands down the best. On the job
on January 21, 2026
Posted by: iamyman1
from Oklahoma
Compatibility excellent, Accuracy spot on, Features are excellent,
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
awsome
on January 21, 2026
Posted by: ismael h
from arizona
easy,fast this site helped with everything. will def use again
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Too expensive
on January 21, 2026
Posted by: Izeek
from California
Too much money deducted just to be able to pay with refund. Was forced to go with that option because I didn’t have the funds available at the moment
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Turbo Tax takes HALF OF MY RETURN to file my own
on January 21, 2026
Posted by: Taxpayer0076
from Arizona
Im happy to be able to do MY OWN TAXES at home with Turbo Tax BUT I HATE that Turbo Tax is TAKING HALF OF MY WHOLE RETURN FOR IT!!!!!! Its theft!!!!
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is a lifesaver
on January 21, 2026
Posted by: Betty1969
from Tx
Always fairly easy for poor folks saves money to .
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is easy to use
on January 21, 2026
Posted by: Raine2617
from Hi
Been using turbo tax for so many years now. I love it because it's easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
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