Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,472 Reviews)
Rating breakdown 87,472 reviews
5 Stars
64,954
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is easy to use
on January 22, 2026
Posted by: Jess4412
from Alabama
TurboTax is very easy to use. They make the filing process easy with all the question break downs.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 22, 2026
Posted by: BMH 1967
from Ca
Turbo tax is amazingly easy I have used turbo tax for years and will continue to use them
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loved it!
on January 22, 2026
Posted by: AshleyPaige21
from Kansas
Great! Everything was super easy to navigate! Will be back again!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 22, 2026
Posted by: holl123456789
from ohio
turbo tax is awesome and i love it so much and it is so helpful and so easy to use and I recommend it to all of my friends.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on January 22, 2026
Posted by: randywayne
from Kansas
Turbo Tax is very user friendly and the guided prompts give great confidence in accuracy.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
they suck
on January 22, 2026
Posted by: thiswedsitesucks
from yousuckville
they suck beyond compare navigating the pages is horrible hidden fees are everywhere and i thought h&r block was bad
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
HIDDEN FEES
on January 22, 2026
Posted by: KB12386
from PA
HIDDEN FEES THEY WILL NICKEL AND DIME YOU AND TRY TO GETY YOU TO BUY MORE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Weak
on January 22, 2026
Posted by: Saba98
from Arkansas
TurboTax is way beyond appropriate monetization now. I will be going somewhere else next year. It's sad because I've been using this service for like 10 years. Pay a fee to use e-filing? Pay a fee to get direct deposit? Pay a fee to file federal, and a separate fee for state? Pay a fee for TurboTax to take the payment out of your return? Absurd. Thanks for the years of service.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com