Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,472 Reviews)
Rating breakdown 87,472 reviews
5 Stars
64,954
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
YEA
on January 22, 2026
Posted by: REAPER OF DEATH
from IOWA
HIDDEN FEES NOT IMPRESSED ORIGINALLY 40 TO FILE AT END 160.00
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 22, 2026
Posted by: E_Catbug
from GA
This is very accurate and I love the new easy guided features making the user interface compatible to anyone
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax soulmate
on January 22, 2026
Posted by: Heisagoodmansavannah
from 6209 Jameson Rd
I’ve been rocking with TurboTax for a hot minute now, and I love the 'memory' on this thing. It remembers my life better than I do! I love that it carries over all my old info so I don’t have to manually update a million things. Plus, that little question mark button is my best friend for those 'Wait, what language is the IRS speaking?' moments. Turbo is officially my tax soulmate, I’m here to stay..
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is amazing
on January 22, 2026
Posted by: Kwesi69
from Florida
Really easy to use. It was fast and explained everything
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 22, 2026
Posted by: wanlou
from ohio
Seems to work really well. Have been using for over 20 yers.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on January 22, 2026
Posted by: Teacher Cox
from TX
Turbo Tax was Fast, Easy and Accurate. I have been using them for years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tried and true
on January 22, 2026
Posted by: NMitch22
from Wisconsin
My go-to tax filer every year. Only thing is that I wish it'd allow me to electronically file my 1NPR for Wisconsin state tax. But it auto-fills out the form, so it's just print and mail.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EXCELLENT
on January 22, 2026
Posted by: CHJan34
from FL
Very easy to use step-by-step, love it, that's all I can say.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com