Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Expensive and NOT worth it
on April 13, 2026
Posted by: LM11123465
from Texas
It took a long time. Did not ask basic IRA contribution information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tool and easy to Navigate
on April 13, 2026
Posted by: Airman71
from Texas
First time filing my own taxes in years. We have been using a CPA and his fess kept going higher and higher each year. Decided to try in on my own again and it was fairly easy with the guidance provided by TurboTax. I'm sure we will use TurboTax again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Welcome to TurboTax. We’re glad you made the move, and our priority is ensuring your filing experience is as seamless and stress-free as possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax was interesting doing it myself.
on April 12, 2026
Posted by: Azaryahu
from Connecticut
It was my first time filing electronically online and I might have made some mistakes, however I can learn to do it right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax does it again!
on April 12, 2026
Posted by: Glor6
from Texas
Easy to follow guidelines step by step and reviews.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on April 12, 2026
Posted by: Kaye Lady
from California
Very clear next step direction made it easy to file taxes
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
will be back next year - assuming no audit!!
on April 12, 2026
Posted by: i know it was you Fredo
from California
All seemed very straight-forward and with an easily navigated program interface. also helpful feature to set up meeting with advisor who was able to address any questions i had.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Simple!
on April 12, 2026
Posted by: TPK_Houston
from TX
Simple! easy to follow steps ... much appreciated!!
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed
on April 12, 2026
Posted by: Livewt
from NC
Disappointed in the accessibility of Turbo Tax for 2025 tax year filing, software use/purchase online only.
The software price and use is also an issue. As a long time user, I will most likely consider other tax software for my next year filings.
The software price and use is also an issue. As a long time user, I will most likely consider other tax software for my next year filings.
Written by a customer while visiting turbotax.intuit.com