Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,472 Reviews)
Rating breakdown 87,472 reviews
5 Stars
64,954
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and easy!
on January 22, 2026
Posted by: Kaladiza
from Michigan
Used TurboTax again and it was very simple because they save the previous years information. Cant wait for next years to be quicker!
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Frustrating
on January 22, 2026
Posted by: lilvan09
from Missouri, MO
I hate that every 2 or 3 screens, it felt like I was being pushed to buy something. I just wanted to file my taxes, not end up paying almost $200 to do so. That is very stressful. I'm a broke single mom, that's a lot of money for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on January 22, 2026
Posted by: Jaybird4315
from TN
Very fast and simple way to do your taxes. They take all of the guess work and make you feel comfortable
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was fast and accurate
on January 22, 2026
Posted by: Kerri57
from Kentucky
Turbo tax was easy and user friendly. Would highly recommend
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 22, 2026
Posted by: bret5454
from KY
really great process made it easy to get through the whole tax process reall convienent
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
50
on January 22, 2026
Posted by: Saywhat TV
from Alabama
I agree with all of the above. I hit thumbs down by mistake. It would not let me change it
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is OK!
on January 22, 2026
Posted by: lilSallymae
from Georgia
I joined turbo tax because of the Advance loan option but its no longer available.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and quick
on January 22, 2026
Posted by: r_law
from TX
TurboTax is always smooth, easy, helpful and accurate
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com