Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,409 Reviews)
Rating breakdown 87,409 reviews
5 Stars
64,913
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
EXCELLENT
on January 22, 2026
Posted by: CHJan34
from FL
Very easy to use step-by-step, love it, that's all I can say.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy
on January 22, 2026
Posted by: Gineniel
from Illinois
I have been using turbotax for years. It is very simple and it makes filing stress free and easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on January 22, 2026
Posted by: Rachel890
from WV
Love TurboTax! I use it every year. It makes my tax process easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is an easy process to complete.
on January 22, 2026
Posted by: WV Boy
from Virginia
I have completed my taxes for years with turbo tax with no complications or problems. It is step by step and easy to maneuver through the completion of the process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool!
on January 22, 2026
Posted by: BobbieH2013
from WV
It was easy and quick to use! I will definitely recommend
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE IT
on January 22, 2026
Posted by: EYETECH515
from PARKTON, NC
I LOVE IT! I HAVE BEEN USING IT FOR YEARS. VERY USER FRIENDLY.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Free Users Beware
on January 22, 2026
Posted by: UglyTruth
from WA
Theft! Free?? Not free! $50! No way to use free for simple filing. Bait and switch.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax Assistant Ryan was so professional.
on January 22, 2026
Posted by: Jeannie15
from NY
Today I called with an issue to address a concern about a form that I could not proceed to finish my tax form
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com