Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,409 Reviews)
Rating breakdown 87,409 reviews
5 Stars
64,913
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great service
on January 22, 2026
Posted by: braddutton
from AR
great service. use 'em every year. Keep up the good work
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 22, 2026
Posted by: The Sherminator
from Maine
For the first time filing on my own, this was easy
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 22, 2026
Posted by: Jess bird
from Wisconsin
Such a helpful way to at home file taxes ! With help from professionals
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 22, 2026
Posted by: SVCROSS
from TEXAS
TURBOX TAX MAKES A STRESSFUL TIME EASY THANK YOU!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!
on January 22, 2026
Posted by: Anonymous
from New mexico
Turbo tax is easy! I completely recommended! I am able to complete my taxes by myself.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not free
on January 22, 2026
Posted by: hjklo
from Florida
You use to be free and easy. Now I paid over 100 and don't know why. I will not use you again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you
on January 22, 2026
Posted by: Frank2213
from Rhode Island
Turbotax is very easy and helpful. Have used it for years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Military Discount Broken
on January 22, 2026
Posted by: Irritated18
from Alabama
Overall the process is good, but the military discount option has not worked for me the last 2 years. This year i had to speak to 3 different people totaling 2.5 hours just to get the discount. Next year I will be using a different company.
Written by a customer while visiting turbotax.intuit.com