Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,408 Reviews)
Rating breakdown 87,408 reviews
5 Stars
64,912
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is the BEST!
on January 22, 2026
Posted by: Vanna143
from FL
Fast, almost effortless, great guidance and accurate!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'd recommend Turbo Tax
on January 22, 2026
Posted by: Blain84
from Kentucky
Used Turbo Tax to file my taxes online and it was super easy! The process was straightforward, but the fees were a bit steep. Overall, I'd still recommend it for it's simplicity and speed.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on January 22, 2026
Posted by: DHELL24
from VA
GREAT! TURBO TAX IS VERY EFFICIENT AND KEEPS THINGS EASY! GREAT PRODUCT.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Rip Off
on January 22, 2026
Posted by: Terrible Rip Off
from 12021 Major Turner Run
For a "Free" return you managed to charge me $85. I will never again use turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy and convenient
on January 22, 2026
Posted by: maxnmadmom
from mi
Turbo Tax is very easy to use and convenient. It is quick and explains all areas of the tax return.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was so simple and easy!
on January 22, 2026
Posted by: liz0509
from Illinois
Turbotax really helped me do things quick and maximize me returns!
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Follow
on January 22, 2026
Posted by: Jan Marie S
from Connecticut
It is very easy to follow and get questions answered
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on January 22, 2026
Posted by: Christo73
from Michigan
Always great using TurboTax!! Definately tell everyone I know to use this!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com