Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,408 Reviews)
Rating breakdown 87,408 reviews
5 Stars
64,912
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
easy
on January 22, 2026
Posted by: scottw1968
from TX
Turbo Tax works as well as expected. With ease of use.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great but lots of fees
on January 22, 2026
Posted by: Kristine407
from 3427 Goldeneye Ln.
They did great but the fees are excessive. $49 to do your taxes and then another $40 to pay it via your tax return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is a game changer.
on January 22, 2026
Posted by: Taxational
from Texas
TurboTax has a been a blessing. Accurately processing my information with a timely and seamless interface . The automated features takes the guess work out of such a stressful task. The prompts seem to anticipate upcoming questions and helps guide you with very little inaccuracies. Bravo Intuit!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on January 22, 2026
Posted by: jlf5
from NEW YORK
THIS MAKES DOING MY TAXES SO EASY AND LESS STRESSFUL. I HAVE BEEN USING TURBO TAX FOR YEARS AND WILL CONTINUE USING THEM FOR THE REMAINDER OF MY LIFE.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program!
on January 22, 2026
Posted by: Samantha610
from PA
Always file with turbo tax. Fast and easy. Saves my info from previous years which is get. Features the most tax breaks I wouldn't normally think of or be knowledgeable to.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it use every year
on January 22, 2026
Posted by: Specks77
from Missouri
I did not engage with an employee but app i very user friendly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 22, 2026
Posted by: psquared22
from MI
fairly easy once I had all the paperwork required then just fill in the boxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on January 22, 2026
Posted by: Mo1322
from Ny
Fast and easy. Got my return done earlier than ever.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com