Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,408 Reviews)
Rating breakdown 87,408 reviews
5 Stars
64,912
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Getting too costly
on January 22, 2026
Posted by: CNFM
from NJ
It's become too expensive to do the bare minimum. I might look for a cheaper way next time. I feel like it would cost about the same to have someone else do them for me.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing!
on January 22, 2026
Posted by: LilyanaN
from Arizona
Turbo Tax is fast, efficient and is really helpful with added tools help you file.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love you guys
on January 22, 2026
Posted by: Spinelli Tunez
from New York
Very easy appreciate the guidance , I thought it was difficult but it wasn’t !
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
it was good
on January 22, 2026
Posted by: jess1915
from Pennsylvania PA
it was a good expereince i just felt the price was a little unfair since i didnt use there help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is simple
on January 22, 2026
Posted by: James11073
from FL
This was quite simple once I got the hang of it repeating info after entering
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recommend Turbotax
on January 22, 2026
Posted by: shelbiicakes
from Denver, CO
I have been using turbotax since 2015 and have not had any issues. it is so accurate and easy to coordinate. I love that it specializes tax breaks for me and maximizes my return. I recommend it to everyone and havent had to use one of their agents yet because the website it easy to coordinate. I do love the option for live representative as well as the learn more tools.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
awesome
on January 22, 2026
Posted by: lovie sons
from tn
enjoyable ,it took to long. but i am feeling good about the money i am getting
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Consistently good
on January 22, 2026
Posted by: Kattikatt
from Louisiana
Use it every year. Very user friendly. Very consistent
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com