Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,408 Reviews)
Rating breakdown 87,408 reviews
5 Stars
64,912
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is easy peasy
on January 22, 2026
Posted by: Mailjeep
from California
Couldn't be any easier to operate this program! I used to pay a CPA to do my taxes until I realized mhe was using TT to file for me! Get yourself some of this!
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 22, 2026
Posted by: Jennifffeeerrrr
from Louisiana
Great guidance on the app. Easy to follow and easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent!
on January 22, 2026
Posted by: BadBuck
from NC
very excellent and accurate. I had every question answered .
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Upgrades annoying
on January 22, 2026
Posted by: Hoss6372
from California
Easy Experience but the ads to upgrade keep popping up and are annoying. We only used 1040, sto sai get Max 3x
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall good product
on January 22, 2026
Posted by: hshowser
from CA
Overall, this is a fantastic product. There are always a few places in the process where it seems to "loop", meaning, I must enter the information again. There is also a part of the California return which TurboTax always requires that I complete even though it is inapplicable to my return.
But overall I am very satisfied.
Thank you for the service!
But overall I am very satisfied.
Thank you for the service!
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 22, 2026
Posted by: bwillis420
from fl
i had a great experience using turbo tax. i use it every year and always is good
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast and easy
on January 22, 2026
Posted by: kasejames18
from illinois
ive used this site for a few years. super easy! would recommend every time
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax was great
on January 22, 2026
Posted by: tonic1226
from illinois
okay it was okay i didnt know about all the feesbut thats okay for now.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com