Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,408 Reviews)
Rating breakdown 87,408 reviews
5 Stars
64,912
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very user friendly
on January 22, 2026
Posted by: Jenny26Fogg
from Washington
It is very easy to use and made it painless to file my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
awesome
on January 22, 2026
Posted by: sillykid69
from Lytle Tx
it is easy turbo tax been doing it for many years
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 22, 2026
Posted by: Anonymous
from texs
Turbo Tax was great, fast, accurate and got me the most refund.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 22, 2026
Posted by: Specialops
from Cobb County, GA
Taxes went fast didn't have much time but worked out in the end
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bait and switch
on January 22, 2026
Posted by: Josdgarr
from Nd
Bait and switch
Says requires a Medicare form that i dont need and says pay with refund for tthe required upgraded version except nope that is an additional 40 dollars so no not 49 89 bucks to file something that should be free.
Says requires a Medicare form that i dont need and says pay with refund for tthe required upgraded version except nope that is an additional 40 dollars so no not 49 89 bucks to file something that should be free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good job
on January 22, 2026
Posted by: faithadoodle
from clarksville, TN
took me less than 30 min great app. i have been using turbo tax for the longest time and love it every year
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Grateful for the ease of Turbo Tax
on January 22, 2026
Posted by: Chrliebrn
from texas
I am grateful for the ease of Turbo Tax. I feel confident in my filing and appreciate all the extra info provided through guidence.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love It!
on January 22, 2026
Posted by: Shay111111
from WA
its just sooooo easy to use, makes taxes quick and explains everything in detail, love it!
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com