Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,471 Reviews)
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Still has hidden fees
on January 22, 2026
Posted by: LorenzoPRE
from Tx
So very tired of the hidden fees you find at the end of the process. As a whole it was quick to do my own return but two years in a row I was hit with fees totaling no less than $79. My taxes are always easy so they should be free. I don't think I will use TurboTax again only because of the hidden fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax
on January 22, 2026
Posted by: savskye
from Cypress, TX
Super helpful especially since it was my first time. A little expensive though but overall great.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 22, 2026
Posted by: Ambermar15
from Ky
Awesome! Helped me file fast and accurate. Will use next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy to file with and great.
on January 22, 2026
Posted by: Bullit5150
from TX
Always use Turbotax because of the user friendly interface and ease of use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Soo good
on January 22, 2026
Posted by: Seth322
from Maine
Love it every year sooo sooo hard! It has saved me sooo much!
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Really like turbo tax
on January 22, 2026
Posted by: Ricky321
from Georgia
Quick and easy and very convenient we use turbo tax every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 22, 2026
Posted by: Mari godly woman
from florida
Rolanda the agent was very helpful & a blessing. I appreciate her help.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 22, 2026
Posted by: Board of peace
from Texas
Tell us about your experience with TurboTax. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com