Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,401 Reviews)
Rating breakdown 87,401 reviews
5 Stars
64,907
4 Stars
9,619
3 Stars
4,254
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and Easy Tax Site
on January 22, 2026
Posted by: Tax Man Max
from Abilene, Florida
Quick and straight to the point! The site was easy to navigate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on January 22, 2026
Posted by: Jcoher 68
from West Virginia
It was very easy to use and accuratly calculated my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Still has hidden fees
on January 22, 2026
Posted by: LorenzoPRE
from Tx
So very tired of the hidden fees you find at the end of the process. As a whole it was quick to do my own return but two years in a row I was hit with fees totaling no less than $79. My taxes are always easy so they should be free. I don't think I will use TurboTax again only because of the hidden fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax
on January 22, 2026
Posted by: savskye
from Cypress, TX
Super helpful especially since it was my first time. A little expensive though but overall great.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 22, 2026
Posted by: Ambermar15
from Ky
Awesome! Helped me file fast and accurate. Will use next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy to file with and great.
on January 22, 2026
Posted by: Bullit5150
from TX
Always use Turbotax because of the user friendly interface and ease of use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Soo good
on January 22, 2026
Posted by: Seth322
from Maine
Love it every year sooo sooo hard! It has saved me sooo much!
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Really like turbo tax
on January 22, 2026
Posted by: Ricky321
from Georgia
Quick and easy and very convenient we use turbo tax every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com