Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,401 Reviews)
Rating breakdown 87,401 reviews
5 Stars
64,907
4 Stars
9,619
3 Stars
4,254
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and easy!
on January 22, 2026
Posted by: Raiden999
from Florida
Its so quick and easy! Even if you have questions, you can navigate through the tax return no problem!
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Getting too sneaky
on January 22, 2026
Posted by: Stacky2
from TX
I have never once been charged for schedule 2 - additional fees and I have worked at the same place for 11 years. Too many hidden fees and trying to take away from people's hard earned money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool for taxes
on January 22, 2026
Posted by: MMR2025
from MD
TurboTax is easy to use, accuracy is on point, price to file is great.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on January 22, 2026
Posted by: Switch34
from Virginia
Turbotax was easy to use. I did it by myself the UI is easy to navigate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This is awesome
on January 22, 2026
Posted by: Emmy52601
from Oklahoma
It was super easy and they were extremely helpful!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is amazing
on January 22, 2026
Posted by: jujunya
from oh
Fast, seamless and efficient. I was able to finalize self-filling my returns with no stresses
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Two thumbs down
on January 22, 2026
Posted by: NvaAgn
from Co
Any time I’ve used this service it’s been extremely unpleasant. It’s only getting worse as the years go on truely.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is, Easy Peasy!
on January 22, 2026
Posted by: Mr XXXXXXXXXXXXXXXXXXXX
from Illinois
All Went Smoothly During Filing. All Went Well With Everything!
Response from turbotax.intuit.comBy TurboTax Care Team, February 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com