Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax wasn’t so great.
on April 13, 2026
Posted by: Danmcm1234
from Kansas
At first I was getting a higher return and then it wen down by a couple hundred dollars that I would recieve back. I also didn’t get an option to not have it the premium so I had no choice but to pay turbo tax more when I could do it with the other choice and not hav to pay as much.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is great
on April 13, 2026
Posted by: Melk69
from IN
quick and helpful when having questions. Need to make easier when wanting to edit
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a lifesaver
on April 13, 2026
Posted by: Beth143092
from Missouri
Tax filing is a breeze with Turbo Tax. Information and guidance are right at your fingertips, and the site is super easy to navigate, not to mention it saves me hundreds of dollars in preparation fees each year!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax sucks
on April 13, 2026
Posted by: ryan456789
from ma
I will never use turbo tax again, you used to be free and now you have lost a customer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax was very helpful and made it easy to us
on April 13, 2026
Posted by: the byrd
from Wyoming
it was great with a good experience I like using Turbo
tax each year
tax each year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good job turbo tax. I will probably use you again
on April 13, 2026
Posted by: Motorcitymiles
from Michigan
Ever since I've used turbo tax my life has gotten better. I truly believe my higher power brought turbo tax into my life
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 13, 2026
Posted by: fourmonkies
from Arizona
Good experience and the process was easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax.....
on April 13, 2026
Posted by: hi34
from il
Used to be great but charging people an extra $40 dollars just to use my little refund to pay turbotax's already outrageous filing fees when you did all the work is unfair.
Written by a customer while visiting turbotax.intuit.com