Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,400 Reviews)
Rating breakdown 87,400 reviews
5 Stars
64,906
4 Stars
9,619
3 Stars
4,254
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Cost of Help
on January 22, 2026
Posted by: tomfrojr1
from TN
Completed my tax return on my own without help, it's to expensive to get help.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is great
on January 22, 2026
Posted by: Anonymous
from montana
it was easy to use turbo tax. I use it every year for several years now. I also tell people about it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is AWESOME
on January 22, 2026
Posted by: LexieBak
from Ms
Smooth easy process and easier than missing work sorting through papers in a office
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The BEST
on January 22, 2026
Posted by: JeanaG818
from New York
I have been using Turbo Tax for over 20 years and never had an issue. I wouldn't use any other prorm.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 22, 2026
Posted by: Tommyjoe88
from New York
Great place to do taxes I’ll only do my taxes with turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is good
on January 22, 2026
Posted by: Briana 2025
from Florida
I really like Turbo Tax because is easy to use and understand
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax = Easy Tax
on January 22, 2026
Posted by: SnapShot42024
from AR
TurboTax makes tax time less "taxing". Thank You .
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Con Job for additional charges
on January 22, 2026
Posted by: jriley1680
from az
I thought it a bit of a CON job to use the tax form added to cheat me out of the money for state and fed filing instead of being free as advertised
Written by a customer while visiting turbotax.intuit.com