Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,471 Reviews)
Open Ratings Snapshot
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo tax is OK
on January 22, 2026
Posted by: 49jay47
from AZ
Would like to see its deductible return it was very help full. Will continue to use main product
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Great to work with
on January 22, 2026
Posted by: djstarr
from 11302 Cheshire Court, Fredericksburg
We tried several tax companies and it appears Turbo Tax is the best
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome
on January 22, 2026
Posted by: Robhndz90
from New Mexico, NM
TurboTax is very user-friendly. It also saves the time of going to a tax preparer.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
W-2 import was the best!
on January 22, 2026
Posted by: AERich0317
from FL
I did not engage with a turbo tax expert while filing my taxes. It was very easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy and fast process!
on January 22, 2026
Posted by: als1234
from texas
Very easy to understand and complete forms. I love that it catches errors before filing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
thank u turbo tax
on January 22, 2026
Posted by: pammie b
from california
It was very easy. Thank you and they were very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy, Quick and Accurate.
on January 22, 2026
Posted by: DanielH198
from Los Angeles, CA
Used Turbo Tax 3 years in a row for self filing and it has been easy to use and accurate in transferring data from documents. Good value for money and would recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome!
on January 22, 2026
Posted by: Ray626
from Richmond, VA
Quick and easy!! Accurate and Reliable! Thanks Turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
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