Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast Easy and Outstanding
on April 13, 2026
Posted by: TGWDMAN
from Florida
Guidance was superb as always very accurate and the interface is second to none.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax keeps getting better
on April 13, 2026
Posted by: D E Tritus
from MT
Surprisingly easy and did not require the time I was expecting. I just needed to locate a few financial records, enter amounts, and before I knew it I was finished
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 13, 2026
Posted by: Blake0871
from Alabama
Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Shamefuly tactic
on April 13, 2026
Posted by: Lydia Coalmine
from Pennsylvania
The website user interface is very obviously setup to steer the user to purchasing more products from TurboTax Intuit. while I understand this tactic, in certain places, it's downright deliberately confusing. After I finished filing my federal, I wanted to submit my return. However, I landed on the page that offered me two options: I could either "go back" or "continue to state taxes". I wanted to do neither. I had to use chatgpt to find my way out of this strong-arm selling tactic. Leaves a bad impression in my mind about Turbo Tax. Shame. I can't imagine what people who aren't as savvy do here. I'm betting this clever system forces people into spending money they would not have, just to move on and file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made easy
on April 13, 2026
Posted by: CarolB401
from NC
Wow....So easy to follow!!!! I am always afraid to file my own, but this was a relief. Great guidance
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on April 13, 2026
Posted by: dinosaur jr
from pa
great job by turbo tax thank you thank you thank you thank you thank you thank you
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
terrible
on April 13, 2026
Posted by: grrrothaus
from ontario
turbotax.ca is 100% great. turbotax.com usa is confusing, circular and repetitive in its prompts/questioning and overall a terrible experience. every year this is my same take-away. fix your product
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on April 13, 2026
Posted by: Bullet1972
from Michigan
Great overall experience using the Turbo Tax filing. system.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com