Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,400 Reviews)
Open Ratings Snapshot
Rating breakdown 87,400 reviews
5 Stars
64,906
4 Stars
9,619
3 Stars
4,254
2 Stars
2,720
1 Star
5,901
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1 out of 5
1
TurboExtortion
on January 22, 2026
Posted by: JustTakemyWholeRefund
from Kansas
Turbotax is easy to use but is borderline extortion
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome job, Turbo Tax
on January 22, 2026
Posted by: ElyseHah123
from Texas
Great and so easy to use. I love being able to see the information being asked as wellast topics of information for questions. The accuracy of scanning in my W2 as well as the guidance of what each box meant is helpful.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
did it myself super easy
on January 22, 2026
Posted by: jmbm13
from tx
quick easy simple to the point thank you turbo tax
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome
on January 22, 2026
Posted by: pesoo
from texas
awesome very fast and efficient. Was able to file by myself
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is the best!
on January 22, 2026
Posted by: Jadenyouki
from California
I love how amazingly easy and fast TurboTax is to use. The website is so easy to use and navigate. Very user friendly. TurboTax is amazing!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I love TurboTax
on January 22, 2026
Posted by: Ruthiekid
from Wyoming
I love how fast and easy it is! It was so much going on. It’s nice that it’s quick and efficient.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
VERY EFFICIENT AND EASY TO USE!!
on January 22, 2026
Posted by: Leandroc87
from Rhode Island
They had most informmation already pre-populated, and made it very easy to follow along
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
I hate cooperate lobbying, and I hate you
on January 22, 2026
Posted by: Person who hates you
from TX
I hate being forced to pay for your terrible app over $10. I hate lobbying. I hate you.
Written by a customer while visiting turbotax.intuit.com
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