Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,400 Reviews)
Rating breakdown 87,400 reviews
5 Stars
64,906
4 Stars
9,619
3 Stars
4,254
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX IS EASY!
on January 22, 2026
Posted by: WILDCAT1103
from TX
I LOVE TURBO TAX, ITS SUPER EASY! I HIGHLY RECOMMEND TO ALL
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 22, 2026
Posted by: LoriPAK
from AK
Always good app to work with. Been using this app for years. Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Consider another cost effective resource
on January 22, 2026
Posted by: ihateturbotax6942069
from don't worry about it
The process is simple and easy and quick. It is malicious how badly you try and gain my consent to use all of my personal data for your gain and masking it as a benefit to me. Then you massively overcharge me for the simplest service that should not come at such a premium.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awsome
on January 22, 2026
Posted by: shimilanoo
from NY
Very easy to use and self-explanatory. Truly helped me get the tax breaks I needed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Charging too much
on January 22, 2026
Posted by: Rause
from TX
look, yall do make it easy but we all know just how much money you're raking in from this, it's insane when its hard working people's money, many of us take pride in our work and look forward to getting the scraps the federal government lets us have off their elaborate banquet table. You are helping us getting a bigger piece but still taking way too much, a 35$ fee to deposit into my bank account? really? that's wild. In these hard economic times with the government drinking the blood of the working class you ought to have some sympathy for us rather than trying to maximize your profits and increase shareholder value. I doubt anyone will read this and it wouldn't change anything even if someone did. Just my thoughts, enjoy the money you took from my refund you greedy animals.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is so easy!
on January 22, 2026
Posted by: DeeW2424
from Pennsylvania
Turbo tax has always been the way to file for me. Literally so easy anyone can do it!
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Next year, going to a different professional
on January 22, 2026
Posted by: ErrosErrorsErrors96
from Fl
The software is in 100% available in the app. It doesn’t work work with Safari nor does it work with DuckDuckGo. I had to actually change browser seven times to find one that is compatible until I finally realize you guys were operating on the GCP platform and only Google would work. There were times that I was crying when I was trying to confirm my identity with Credit Karma. There were times that I wanted to throw my phone when I needed to click a link for the disclosures
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
ridiculous fees
on January 22, 2026
Posted by: Unlucky D
from Oregon, OR a
They have made it more complicated and charged crazy fees for everything. A fee to have my money deposited???? after I paid you for BOTH fedral and state to the tune of 98.00 before your other fees. This is my last year with TurboTax. Lesson learned this time....
Written by a customer while visiting turbotax.intuit.com