Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,471 Reviews)
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax was excellent in helping me file for my
on January 23, 2026
Posted by: Kris671
from SC
It was very easy to use and follow and explained certain topics very well
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 23, 2026
Posted by: Anonymous
from Louisiana
Fast and easy to use!!! Definitely recommend this secure service.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the way to go
on January 23, 2026
Posted by: CandyG38
from Virginia, VA
it was very easy to follow the instructions and put everything in correct order
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is quick and easy
on January 23, 2026
Posted by: Axletin
from Ohio
It is nice quick and easy. I use turbotax every year without complaint
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Awesome!
on January 23, 2026
Posted by: Cin69
from Tennessee
Using Turbo Tax was simple and user friendly, good experience!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
eh... wont use again.
on January 23, 2026
Posted by: JPadget
from South Carolina
I've never had a return get rejected until using TurboTax. When "fixing" my return dropped by $70 and on TurboTax said $39 each to file Fed and State but when I checked my account it was $42.12 and $52.92. Sorry but for a simple form, that entirely too much. I will not use again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to understand and use
on January 23, 2026
Posted by: Shaggiecoo
from Idaho
Easy to follow and use the program. Simple instructions and easy to follow information and help when needed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast, Simple, and Stress Free
on January 23, 2026
Posted by: Chad100
from Houma, LA
I completed my taxes on my own without using a TurboTax Live expert, and the entire process was exactly as explained. It took about the amount of time TurboTax said it would, and nothing was confusing at any point. Everything was clearly laid out, easy to follow, and straightforward from start to finish. Overall, it was a smooth and stress free experience.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com