Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,400 Reviews)
Rating breakdown 87,400 reviews
5 Stars
64,906
4 Stars
9,619
3 Stars
4,254
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TT ROCKS!
on January 23, 2026
Posted by: MsHottMess
from Houston, Texas
Turbo Tax is simple and easy to use. The interactive system is very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
!!
on January 23, 2026
Posted by: chino99507
from AK
you guys make it so easy!! thank you so much!! 1111111111111111111111111111111111111111
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 23, 2026
Posted by: Dees1970
from GA
It is easy, very friendly to use, there are professional on standby to help if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My go to
on January 23, 2026
Posted by: CeC3
from ga
I've been using TurboTax for 7 years and its amazing
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome!
on January 22, 2026
Posted by: stel123
from Ga
Amazing! it’s so easy to use, couldn’t get confused on this even if you tried. I don’t know how i’d do taxes without it. When you do get confused on how to find a tab or something, the little ai bot is so helpful!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Greed / costly
on January 22, 2026
Posted by: TTSsmh
from Cal
Why am I paying to file my owe taxes then you guys said you weren’t able to verify my to be about to get my refund up to 5 days early… might be the Last year filing smh
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 22, 2026
Posted by: Lisa meert
from Indiana
Very easy very helpful and very understanding then you
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Teacher
on January 22, 2026
Posted by: Shafon
from al
Very easy and helpful. There were many tips and the system is user friendlily!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com