Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,471 Reviews)
Open Ratings Snapshot
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
TurboTax is great!
on January 23, 2026
Posted by: Neminan
from Iowa
The best way to file your taxes. I won't file my returns anywhere else!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo tax was very helpful and quick
on January 23, 2026
Posted by: Ctanner
from Texas
Fast and easy to navigate. Very helpful with any questions and reviews.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is easy to use!
on January 23, 2026
Posted by: JCass317
from Indiana
Turbo tax is easy to use and walks you thru every step
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
THEIFS
on January 23, 2026
Posted by: Taylorfinn90
from Fl
I picked the free version and it still charged me $49. Completing all necessary information and reviews was tedious and it kept timing out. It wouldn't link to my credit karma, it told me my child wasnt a dependent, and even now typing this is glitching. Turbo tax just stole $89 dollars from me and I am NOT happy about it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Super Easy and Affordable
on January 23, 2026
Posted by: CP083
from South Carolina
So Easy to use and very affordable. I will continue to use Turbo Tax!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick process
on January 23, 2026
Posted by: JLB1981
from NC
Great service and really affordable. I will use again next year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awsome
on January 23, 2026
Posted by: Kate1393
from North Adams, MA
Love being able to do my own taxes. S simple and easy to do!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
2026 MPR Review
on January 23, 2026
Posted by: Mikul
from Texas
I did the entire review myself. I hate the fact that you've forced me to type more than I want.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
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