Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,400 Reviews)
Rating breakdown 87,400 reviews
5 Stars
64,906
4 Stars
9,619
3 Stars
4,254
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast, Simple, and Stress Free
on January 23, 2026
Posted by: Chad100
from Houma, LA
I completed my taxes on my own without using a TurboTax Live expert, and the entire process was exactly as explained. It took about the amount of time TurboTax said it would, and nothing was confusing at any point. Everything was clearly laid out, easy to follow, and straightforward from start to finish. Overall, it was a smooth and stress free experience.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 23, 2026
Posted by: Laurenjade12
from Louisiana
I didn’t have any problems everything went smooth I would highly recommend and use again next year. This was my first time ever filing my taxes by myself and I didn’t need any help. Y’all made it simple and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Luv it
on January 23, 2026
Posted by: vanvanvanvan
from TX
i luv turbotax so much it is so good. thank u turbotax XOXOXOXOXXXXOOOOO
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
They really saved my life
on January 23, 2026
Posted by: Papianco
from Michigan
I love y'all this year. I don't have much to say. You really looked out. God is good. Thank you so much!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax sucks
on January 23, 2026
Posted by: Salgerm
from tx
Y'all nickel and dime everything if it wasn't easy i wouldn't use y'all at all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Every Time!!!!
on January 23, 2026
Posted by: JackieJack78
from NJ
I will be using Turbotax every year for my taxes!! Easy to use, they practically hold your hand through the computer screen and guide you through it effortlessly!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Second time user
on January 23, 2026
Posted by: Anonymous
from Jacksonville North Carolina
Second time user easier to use this time around like the fact that it saves your progress so you don’t have to do it at one time
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good stuff
on January 23, 2026
Posted by: ruella21
from texas
turbo tax is very easy to use. the options for help are amazing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com