Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,400 Reviews)
Rating breakdown 87,400 reviews
5 Stars
64,906
4 Stars
9,619
3 Stars
4,254
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Another great year
on January 23, 2026
Posted by: Redd1989
from Virginia
Always a fast and simple experience, customer friendly interface
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 23, 2026
Posted by: matt6879
from Arkansas
easy to use, made filling easy to understand and do
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Needs better judgement
on January 23, 2026
Posted by: Fillingonmyown
from Florida
Filled out by myself and did all the work and opted in for the free do it yourself. They still took money wouldn’t let me do it myself. Said needs expert help in presicise filling
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy in WV
on January 23, 2026
Posted by: WVR68
from wv
easy,helpful although some of the information needs to be nin there for searches. Good experience
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loving TurboTax for 14 years so far.
on January 23, 2026
Posted by: IshaPeach
from Gainesville, Ga
I've been using TurboTax for 14 years. It's very easy to use. I will continue to use it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is Easy
on January 23, 2026
Posted by: November Girl
from South Carolina
East and helpful, I have used it for years with no problems
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best thing ever and so easy.
on January 23, 2026
Posted by: Anonymous
from Jackson Mississippi
I 😘 ve using turbo tax it's easy to use and they are a great group of people.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 23, 2026
Posted by: Kinghoyt89
from South Carolina
Fast and easy great for doing your own taxes. Awesome
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com