Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,471 Reviews)
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome!
on January 23, 2026
Posted by: JC2989
from Atlanta, GA
Turbo tax is greattttttttttttttttttttttttttttttttttttttttt
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was easy and great!
on January 23, 2026
Posted by: Ja1991
from 5003 country club circle apt 1
Turbo tax walks you through step by step making taxes easy!
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
refund
on January 23, 2026
Posted by: kevans92
from florida
great product.always use it. best thing on the market. thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 23, 2026
Posted by: Michele1109
from colorado
I love turbo tax easy to use and have been using it for years
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax smooth and easy
on January 23, 2026
Posted by: Awashington
from Texas
TurboTax gave me the confidence I needed to complete my taxes smooth and easy and no hidden fees.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 23, 2026
Posted by: FFTTTT
from wisconsin
easy easy easy easy easy easy easy easy easy easy easy easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax was great
on January 23, 2026
Posted by: Lillie2026
from SC
It was great just needs a few tweaks for understanding
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Be transparent about what is free and what is not
on January 23, 2026
Posted by: LukeRC
from Ohio
I think the product worked very well but I think the way that I got tricked into paying the deluxe after all of my tax information was entered was scummy. Telling me I need the deluxe after all of this was put together because of a few categories is not transparent. Changes should be made to inform that a specific aspect of the service requires the deluxe version as that information is being entered. Using this felt like a rug pull due to taking advantage of how confusing taxes are. I appreciate the service, just be more up front about what is free and what is not in the future please.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com