Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Nice
on April 13, 2026
Posted by: stephen1212
from florida
it worked very well, was simple and didn't have any issues.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done!
on April 13, 2026
Posted by: Dr___J
from MA
Accurate, helpful, and fairly easy to use. The most complicated issue to making sure I have all the necessary forms and information prior to filing taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is alright
on April 13, 2026
Posted by: AL7700
from FL
Good but too pricey. Thanks for the help and all tubor tax
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Really like Turbo Tax
on April 13, 2026
Posted by: Tanya0621
from Tennessee
Turbo Tax is easy to work with. It makes filing taxes extremely easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
dreadful
on April 13, 2026
Posted by: Janro60
from NYC
Too confusing with many questions back and forth instead of straight forward to the point.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great experience
on April 13, 2026
Posted by: Cove family
from tx
great software I always use and will be using again next year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Processing fees and required upgrades
on April 13, 2026
Posted by: Ccody
from FL
Every year Turbo tax has been easy and free to use for myself. This year with all the fees and processing I had to pay out of my refund $140 to file with Turbo tax. next year I'll pay a professional for less
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on April 13, 2026
Posted by: frebiztax
from Pennsylvania
Makes things nice and simple and quick, and so grateful for this.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com