Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,400 Reviews)
Rating breakdown 87,400 reviews
5 Stars
64,906
4 Stars
9,619
3 Stars
4,254
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and to the point
on January 23, 2026
Posted by: Sonjatax
from laurel, md
love it was easy and to the point will do it again
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 23, 2026
Posted by: Trivia99
from Florida
I enjoyed turbo tax it’s easy to use if you have problems they will help
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so easy!
on January 23, 2026
Posted by: Brianne89
from Nebraska
I have used turbo tax for years. It is so easy and affordable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy & Stress-Free Tax Filing ⭐️
on January 23, 2026
Posted by: Andria75
from Texas
I’ve been using TurboTax to prepare my taxes, and overall it’s made filing so much simpler and less stressful. The interface is incredibly intuitive — it walks you through each step with clear, interview-style questions that help make sure nothing important gets missed, even complicated deductions and credits.
What I really like is how easy it is to import documents like W-2s and 1099s, and it gives helpful explanations along the way so you don’t feel lost. It’s especially great if you’re doing your taxes yourself but still want guidance and confidence that you’re doing it right.
The only thing to watch out for is that some features and support options are paid upgrades, but for most basic to moderately complex returns, TurboTax delivers great ease-of-use and accuracy — a big help during tax season!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 23, 2026
Posted by: djmall
from New York
Great Product been using them for over 10 years,it helps me do my taxes in a timely manner.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Enjoyable Tax Process - Not A Grind
on January 23, 2026
Posted by: Kurt76
from Arkansas
After being gouged by a professional service that charged over $500 for the service -- gracious sakes, I'm a retired teacher with no such discretionary funds! -- I sought alternatives. TurboTax is so very easy to use and incredibly accurate! The additional services offered, if I required them, are reassuring. The care and guidance on-screen is just like a face-to-face with a person, checking, verifying, re-checking, finalizing. Instead of being a grind, I actually enjoy working with TurboTax! Mark me a very satisfied client. We'll be seeing you again next year!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're thrilled that you chose to file with us this year! Thank you for making the move to TurboTax—we're here to make your filing experience smooth and stress-free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Is awesome
on January 23, 2026
Posted by: Jakers 46n2
from Sc
It was fast and simple to use no other app was as nice
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
quick
on January 23, 2026
Posted by: crystal1023
from texas
i was able to fill in the blanks easily. even got some extra deductions
Written by a customer while visiting turbotax.intuit.com