Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,400 Reviews)
Rating breakdown 87,400 reviews
5 Stars
64,906
4 Stars
9,619
3 Stars
4,254
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Software easy, fees are ridiculous
on January 23, 2026
Posted by: ShelbyT1
from Kentucky
There are a lot of hidden fees this year, like charging additional money to direct deposit. I software is exceptionally easy to use but the hidden fees are starting to add up.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbotax!
on January 23, 2026
Posted by: jdiaz415
from California
Loved it, and so much easier to use than any other app!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A Okay
on January 23, 2026
Posted by: Geene T
from Minnesota
Little tough finding how to correct entry, other than that very good.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Risa67
from TX
efficient filing and easy to navigate all sections
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 23, 2026
Posted by: Shay66
from Florida
Easy to use product. I don't feel like they missed anything.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is alright
on January 23, 2026
Posted by: pressure5
from north carolina
I've been using turbo tax for like eight years now and i have never been disappointed i appreciated the time and effort that all of the customer service representatives put in
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User Friendly
on January 23, 2026
Posted by: Whydowepaytaxesanyway
from South Carolina
User friendly, fast and reliable! Used Turbo Tax fo
many years and love it
many years and love it
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy
on January 23, 2026
Posted by: NickyTayTay
from Knoxville, TN
Made it so easy to use. I was worried about not getting as much money back as possible, but Turbo Tax found every little thing for me! Interface is user friendly and I felt guided the whole time. 10/10 would recommend.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com