Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,471 Reviews)
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Mully123
from Tx
Easy to use and have option for audit help if needed
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 23, 2026
Posted by: Donald316
from Michiagan
Really easy to use. It was self explanatory and easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 23, 2026
Posted by: Dennis 47
from Texas
It is easy to do it only too a several hours because I need last years info.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use.
on January 23, 2026
Posted by: DunesPark
from Missouri
45 minutes to complete Federal and State returns and set up direct deposit.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
WAY TOO MANY FEES THOUGH
on January 23, 2026
Posted by: CJAAAAAA
from MI
Turbo Tax makes it extremely easy to use. WAY TOO MANY FEES THOUGH. A FEE FOR THIS, A FEE FOR THAT. INSANE
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Absolutely love TurboTax
on January 23, 2026
Posted by: Sdg501
from Fayetteville, AR
TurboTax is so convenient and easy to understand with Awesome features.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Trosh48b
from La
Fast and Easy to do it yourself just takes 30 minutes
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GOOD
on January 23, 2026
Posted by: jonaman
from Tennessee
very good very good very good very good very good very good very good
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com