Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,471 Reviews)
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is great
on January 23, 2026
Posted by: Mylo2614
from Florida
Simple to use and helpful.Finished everything super fast.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
FAST & EASY
on January 23, 2026
Posted by: DOMMOM17702
from MISSOURI
EASY TO USE THE PROGRAM AND WOULD RECOMMEND TO FRIENDS
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Complete. Straight Forward.
on January 23, 2026
Posted by: JMoney757
from VA
Quick Process, easy to complete, I would recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: BakerMom91
from North Carolina
Easy to file with the help of the information tabs
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 23, 2026
Posted by: gaytan78
from LA
really easy and straight forward to navigate and get everything done
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Compatibility
on January 23, 2026
Posted by: moodykp
from Texas
I did not get help from anyone. The website is very easy to maneuver around.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thankful for TurboTax
on January 23, 2026
Posted by: TacoTuesday13
from Washington
Where was Turbo tax 30 years ago. I love how easy they make this!
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Trash Service
on January 23, 2026
Posted by: FThisService
from Ne
Absolutely trash garbage acts like I’m done and a bout to finish then tells me I have to pay to finish because of some form I can’t fill out without giving them money then they say it’s only gonna be 49$ plus another 39$ then it asks for other 40$ to take it out of my tax return then finally it wants to total it to 180$ without telling me where the extra charge is coming from so they’ll get their money but I’m never using this app again I might as well just go to an accountant and have them do it why should I have to pay you to use the free do it my self option you did nothing but screw me out of $1000 on my return then scam another $200 out of me
Written by a customer while visiting turbotax.intuit.com