Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,471 Reviews)
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is quick and easy!
on January 23, 2026
Posted by: PeejayJr
from NC
TurboTax makes filing my taxes quick and easy. I really love that it helps with previously used information and transfers the information from my W2 seamlessly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is the best
on January 23, 2026
Posted by: Mike0013
from Texas
Amazing service!! Easy to use. the best way to file your taxes. awesome interface. Great employees.
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 23, 2026
Posted by: Nissssss
from VA
Excellent product and affordable. Easy to complete!
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Frustrating and Not free
on January 23, 2026
Posted by: NotHappy1994
from Fl
They say it's free to file but keep making the price go up when I get to the end of filing. In truth it really isn't free. Then it says it was rejected at first because I didn't create a pin. Very frustrating
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still Love TurboTax!
on January 23, 2026
Posted by: BobTinTN
from TN
After all these years of using TurboTax, it's still my go-to. I've looked at, and started to use, other programs but, this is still the easiest and best!
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT is awesome
on January 23, 2026
Posted by: JanP61
from AZ
It was easy to file my taxes I had no need for an assistance
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time for everything
on January 23, 2026
Posted by: Turbo1960hy
from CA
Oh my goodness, it wasn't as hard as I thought. As long as we have all the information required the process goes smoothly. Appreciate it!
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is Awesome!
on January 23, 2026
Posted by: NickOside
from CA
Fairly seamless. Had to dig up some records myself but no real problems. Love the convenience.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com