Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,471 Reviews)
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
It gets the job done!
on January 23, 2026
Posted by: Dackeri12
from Michigan
I thought the whole process and platform was very easy to navigate.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 23, 2026
Posted by: Fidelio1
from Wisconsin
Would never do my taxes any other way. A good product.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Works well but wastes your time
on January 23, 2026
Posted by: DavidJam15
from NM
TurboTax works well but the process is not streamlined. I find myself confirming the same information multiple times, and continually having to decline upgrading to MAX.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ok
on January 23, 2026
Posted by: Tracy8650
from Ohio
Was ok took a long time think b went b well thank u
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Good
on January 23, 2026
Posted by: jbeark
from Texas
Everything was good except waiting for the 1099R info to be entered..
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is efficient & easy to navigate.
on January 23, 2026
Posted by: Junk Drunk
from Michigan
Turbo Tax is a great tax service. Turbo Tax is tops!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
the best!
on January 23, 2026
Posted by: lizso
from California
I have done my own taxes on TurboTax for the last 6 years and I love it, very easy step-by-step process and super affordable
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good return
on January 23, 2026
Posted by: lilriverdonna
from south carolina
good got it done and filed in a short time thanks !
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com