Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,471 Reviews)
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
2025
on January 23, 2026
Posted by: DJPhotogDoty
from West Virginia
Quick and easy..Thank you for helping me getting this done quickly
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So good!
on January 23, 2026
Posted by: Danay777
from Arizona
Such a great experience and I’ve used them for years!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fix it
on January 23, 2026
Posted by: Jbry24
from Kentucky, KY
Couldn't pay for services with card, forced me to pay the additional $40... Ridiculous
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome !!
on January 23, 2026
Posted by: DMC43
from Florida
I've been depending on Turbo Tax for several years to help me prepare and file my yearly Income Tax.
Each year in addition to maintaining last years information they ask pertinent questions and make relevant suggestions to make sure I have taken advantage of everything available to me.
Also with the ability to eFile i get my refund in record time.
Each year in addition to maintaining last years information they ask pertinent questions and make relevant suggestions to make sure I have taken advantage of everything available to me.
Also with the ability to eFile i get my refund in record time.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 23, 2026
Posted by: Kocin
from Maine, ME
Turbo Tax is easy to use and accurate that i have found! Makes doing my taxes easy and without added stress
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 23, 2026
Posted by: FP26
from Texas
I really like how turbo tax makes it easy to file with step by step guidance. I really appreciate that I can log out and come back at another time and continue filing from where I left off. It is very convenient!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Spend Account
on January 23, 2026
Posted by: AceT0824
from Texas
Decent until I was asked info to identify myself for Credit Karma spend account
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax rocks
on January 23, 2026
Posted by: Nomi D P
from idaho
it was easy, and awesome i loved using the app and will again
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com