Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick, accurate, easy...
on April 13, 2026
Posted by: KE999
from TX
It was good overall, and when I had questions, your customer service was excellent and you AI wasn ery helpful.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
it was good
on April 13, 2026
Posted by: titiian
from massachusetts
it was real easy to use . I will use it every time
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is outstanding.
on April 13, 2026
Posted by: Mietek
from Texas
TurboTax is outstanding program to use for completing Federal Taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not Free
on April 13, 2026
Posted by: Byrdman45
from 22 Pelleria Drive
It was free as claimed to be. If you click the wrong thing, you will have reboot your computer, becasue it will not allow you to type anything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on April 13, 2026
Posted by: Whiscuz
from Connecticut
TurboTax is one of those tools that takes the stress out of tax season. The step‑by‑step questions feel like a guided interview, and it does a great job translating IRS jargon into plain English. The interface is clean, the import features save a ton of time, and the final review catches things you might’ve missed.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best choice
on April 13, 2026
Posted by: Bren223
from Tx
Ive used turbo tax for years and it has worked perfect. So easy to guide you .
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is an easy way to file
on April 13, 2026
Posted by: trickydick1982
from tn
was a good exoerience. wasnt expecting it to cost so much
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Electrical Environmental Specialist
on April 13, 2026
Posted by: Diegomh98
from Washington
It was very easy to work through the program. It also answer every question i had perfectly.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com