Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,471 Reviews)
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 23, 2026
Posted by: Bill the kiddo
from 8999 oakhurst road
Was good Did not take too long....Will use it again next year..
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on January 23, 2026
Posted by: KJE Taxes
from Florida
Quick and easy to do. Have used for several years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on January 23, 2026
Posted by: Laura121380
from Tx
Tibetan makes it super quick and easy to file by yourself
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: BreeandCam
from Washington
Awesome easy to use. Easy to use. Easy to use. Awesome
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 23, 2026
Posted by: eddie21001
from PA
great program with great people thank you!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on January 23, 2026
Posted by: JaiSyn24
from North Carolina
I love TurboTax! I've been filing with them for years and they always get me right!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Random Fees Added Without Choice
on January 23, 2026
Posted by: feesgalore343
from New York
I've used turbo tax for years, but might not now after being scammed into fees I did not sign up for when using the free version. It refused to let me file my return without upgrading to the paid version, then added fees to file returns, a random fee to get my refund early without letting me back out of it. So now my refund will be almost $200 less than it should be because of fees they forced onto me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on January 23, 2026
Posted by: Tshock617
from california
easy to use and guidance is very helpful been using this for several years now.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com