Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is GREAT!
on January 27, 2025
Posted by: Joy7777
from MS
I like how it's easy step by step instructions and very thorough!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 27, 2025
Posted by: heayy
aawesome very easy to follow didnt take to much time!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
More Fee's Than Normal
on January 27, 2025
Posted by: Turbo2050
from Michigan
Wasn't pleased with the additional fees this year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly tax preparation software
on January 27, 2025
Posted by: Anonymous
from Rapid City SD
Very user friendly and helpful. Easy to use tax software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on January 27, 2025
Posted by: WillyP777
Turbotax makes it fast and easy to complete my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Mislead
on January 27, 2025
Posted by: Mark88280
from Richmond KY
Hidden fees and repeated changes adding fees and mis communications
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ease of Use
on January 27, 2025
Posted by: Geo Graham
Fairly easy to use if you have your tax information ready.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Getting too complicated
on January 27, 2025
Posted by: Not so easy anymore
For the second straight year, filing my taxes has been much more difficult than in previous years. I have been using TurboTax for the last decade, and it used to be quick and easy. This year I had to spend over an hour trying to decipher the "error" I had made which turned out to be part of the program's automatic rounding of dollar amounts.
Written by a customer while visiting turbotax.intuit.com