Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,471 Reviews)
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax?!? There's No Other Place!!
on January 23, 2026
Posted by: LakiaJ
from FL
I've been using TurboTax for about 20years. The information is always up to date with the latest rules and regulations, my previous information is saved to my account making it easier and faster to file, and it doesn't cost me an arm and a leg! TurboTax is so easy, that I've shown multiple people how to use it and now they use it to file their taxes too! Why would I go anywhere else?!
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not guided through medical deductions on original
on January 23, 2026
Posted by: Con artist
from In
The last 3 years the information has guided me through my medical 1095-a form this year it did not take me through that page at all and then I was charged another $40 after having to refile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on January 23, 2026
Posted by: Helen719
from CA
Easy formats and information as needed for review to ensure completeness/accuracy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on January 23, 2026
Posted by: STT69
from Utah
Super-fast and easy to use. Explain everything in detail.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Me
on January 23, 2026
Posted by: Our own
from Ok
Good like to use this every year. Have used it May years
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 23, 2026
Posted by: Fanta34
from Georgia
It was so easy filling out my own return and I would suggest anyone else to use turbo tax.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 23, 2026
Posted by: Kala 96
from Fl
Very accurate and reliable always get a nice outcome
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great
on January 23, 2026
Posted by: Shy46
from Pennsylvania
I always have a good experience with turbotax! Great service
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com